Versand
Shipping Time
Your order will ship within 1-3 business days once your order is placed. You will receive a shipping confirmation with a tracking number after your package leaves our warehouse. The expected delivery date will be available on the courier tracking page.
Refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at pongpongtumbler@gmail.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at pongpongtumbler@gmail.com